Sri Lanka Police have issued a public advisory amid a growing number of daily complaints related to lost, misplaced, and stolen mobile phones reported at police stations islandwide.
Police warned that when a mobile phone is lost or stolen, there is a high risk of misuse if it falls into unauthorized hands. Such devices are often used for anti-social, unlawful, and illicit activities, with legitimate owners frequently becoming unintended victims.
According to police, criminals have exploited phones containing sensitive information—including financial details, personal data, photographs, and other confidential material—to carry out illegal acts.
What to Do If Your Phone Is Lost or Stolen
Sri Lanka Police urged the public to take the following immediate steps:
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Deactivate the SIM card through the relevant service provider to prevent misuse and aid recovery.
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Provide the IMEI number when lodging a complaint with police.
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Keep a secure record of your IMEI number and service details in advance. (The IMEI can be obtained by dialing *#06#.)
Police have also introduced a software-based tracing system via the official “I Need” platform at http://ineed.police.lk, where individuals can register their details. Once the required information is submitted, police will initiate follow-up action.
Recovery Figures
In 2024, Sri Lanka Police recovered 2,796 lost mobile phones and returned them to their rightful owners. In addition, 928 stolen phones were released following verification, and legal action was taken against offenders.
In 2025, approximately 2,355 lost phones were recovered, while 1,019 individuals found in possession of stolen devices were arrested and prosecuted.
Legal Consequences
Police reminded the public that retaining property that does not belong to oneself constitutes criminal misappropriation under the Sri Lanka Penal Code, carrying a penalty of up to two years’ imprisonment.
Further, anyone who knowingly purchases stolen mobile phones—or any stolen property—at a reduced price and retains such items commits an offence punishable by up to three years’ imprisonment.
Members of the public were also advised that before purchasing a new or second-hand phone, they can verify whether it has been reported lost or stolen using the “Find Genuine Phone” feature on the I Need system.
Sri Lanka Police urged everyone to exercise due diligence when buying mobile phones and to immediately hand over any found property to the nearest police station or officer, obtaining an acknowledgment or official report.
