The Western Province Road Passenger Transport Authority has announced that all buses must display the revised fare charts for passengers.
In a statement, the Authority said this requirement is enforced under condition 16(A) of the passenger service permit regulations.
It emphasized that fare charts must be clearly visible inside buses, warning that failure to comply could result in fines as well as temporary or permanent cancellation of permits.
The Authority also stated that inspections will be carried out to ensure compliance, urging passengers to report violations.
Complaints can be made via telephone on 011 2860860 or through WhatsApp on 070 2860860.
Meanwhile, the National Transport Commission increased bus fares by 12.19% from midnight on March 23, following Cabinet approval.
Accordingly, the minimum fare has been raised from Rs. 27 to Rs. 30, while the maximum fare has increased from Rs. 2,159 to Rs. 2,422.
The NTC has also warned operators to adhere strictly to the approved fares, noting that legal action will be taken against those who overcharge passengers.
Passengers can report such incidents via the NTC hotline 1955 or WhatsApp at 071 2595555.
