The Department of Motor Traffic has expanded its one-day and regular services to improve public access and reduce difficulties faced by customers, Commissioner General of Motor Traffic, retired Air Vice Marshal Thushara Fernando, has announced.
Under the revised system, customers seeking one-day services must make an appointment in advance. This requirement applies to new vehicle registrations, ownership transfers, driving licence-related services and the resolution of technical issues.
Appointments can be arranged by contacting the following district offices:
- Colombo: 011 2 117 116
- Gampaha: 033 2 117 116
- Kurunegala: 037 2 117 116
- Hambantota: 047 2 117 116
- Anuradhapura: 025 2 117 116
- Jaffna: 021 2 117 116
However, these district offices handle only new motorcycle registrations.
Customers can also book appointments through the Department’s official online system:
https://dmtappointments.dmt.gov.lk
Meanwhile, advance appointments are not required for general services.
In addition to the Department’s main office in Narahenpita, the public can submit standard vehicle ownership transfer documents at designated district offices operating within District and Divisional Secretariats.
The Department said the expanded facilities are intended to make its services more accessible and convenient while improving the efficiency of service delivery.
