Passengers reported severe congestion at Bandaranaike International Airport (BIA) last night, with long queues at both check-in counters and immigration resulting in delays. Several travelers said they nearly missed their flights due to the situation.
According to accounts from passengers, the airport had been operating beyond capacity, as multiple flights were scheduled around the same time, causing overcrowding in departure areas. Tourists were also among those affected, with many voicing frustration over the lack of crowd management.
Numerous passengers took to social media to share their experiences, calling on authorities to urgently address staffing and scheduling shortcomings to prevent similar disruptions in the future.
